Privacy Policy

Effective Date: 18th August 2025
Last Updated: 18th August 2025

Wurster Creative (“we,” “our,” “us”) respects your privacy and is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) (Australia), the Australian Privacy Principles (APPs), the General Data Protection Regulation (GDPR) (for EU/UK users), and the California Consumer Privacy Act (CCPA/CPRA) (for California residents).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.wurstercreative.com (the “Site”).

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Such as your name, email address, phone number, billing details, or postal address, when you fill out forms, make inquiries, or purchase services/products.

  • Technical & Usage Information: Including IP address, device information, browser type, operating system, pages visited, and time/date of your visit.

  • Cookies & Tracking Data: We use cookies, pixels, and similar technologies for analytics, security, and marketing purposes.

2. Legal Basis for Processing (GDPR Users)

If you are located in the EU/UK, we process your personal data under the following legal bases:

  • Consent: When you voluntarily provide information or opt in to marketing.

  • Contract: When processing is necessary to fulfill an agreement with you.

  • Legal Obligation: When required by applicable laws.

  • Legitimate Interests: For security, website analytics, or business development (balanced against your rights and freedoms).

3. How We Use Your Information

We may use your personal information to:

  • Deliver and manage our services and transactions.

  • Respond to inquiries and provide customer support.

  • Send newsletters, marketing, or promotional content (if you have opted in).

  • Improve our Site, services, and user experience.

  • Protect our Site from fraud, abuse, or security threats.

  • Comply with legal, tax, and regulatory obligations.

4. Sharing & Disclosure

We will not sell your personal data. However, we may share information with:

  • Service Providers: Payment processors, IT providers, analytics tools, and cloud storage services, only as necessary to perform services.

  • Legal & Regulatory Bodies: If disclosure is required by law, regulation, subpoena, or court order.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

All third-party providers are contractually bound to protect your data.

5. Data Storage & Security

  • We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, or disclosure.

  • Data is stored securely, and access is restricted to authorized personnel only.

  • We cannot guarantee absolute security, but we follow industry standards to minimize risk.

6. International Data Transfers

If you are located outside Australia, your information may be transferred and stored in another country. We ensure that appropriate safeguards (such as Standard Contractual Clauses under GDPR) are in place when transferring personal data internationally.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: To request a copy of the personal data we hold about you.

  • Correction: To update or rectify inaccurate information.

  • Erasure (“Right to be Forgotten”): To request deletion of your data, subject to legal requirements.

  • Restriction: To limit the way we process your data.

  • Data Portability: To request your data in a structured, machine-readable format.

  • Objection: To object to processing based on legitimate interests or direct marketing.

  • Withdraw Consent: At any time, for processing based on consent.

For California Residents (CCPA/CPRA)

You also have the right to:

  • Know what categories of personal information we collect and how we use it.

  • Request disclosure of information collected, used, shared, or sold (we do not sell data).

  • Opt out of certain data sharing for targeted advertising.

You may exercise these rights by contacting us at [insert email].

8. Cookies & Tracking

We use cookies for essential functionality, performance, and marketing. You can disable cookies in your browser settings, but some features of the Site may not function correctly.

9. Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law (e.g., for tax or accounting obligations).

10. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

11. Children’s Privacy

Our services are not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us to request deletion.

12. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted here with the revised date, and significant changes will be communicated where required by law.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Wurster Creative
Email: contact@wurstercreative.com

Website: www.wurstercreative.com

If you are located in the EU/UK, you may also lodge a complaint with your local Data Protection Authority. If in Australia, you may contact the Office of the Australian Information Commissioner (OAIC).